Need help? Call us (866) 922-4971

0 Items

Privacy Policy

Privacy Notice

Zachys Wine International LLC, its affiliates, and subsidiaries (“Zachys”, “we”, “us”) holds the highest respect for its customers and commitment to your privacy.

This Privacy Notice applies to Zachys’ website ( www.zachys.com) (“Website”), and explains the Website’s data collection practices and usage.  Before you navigate through this Website, we encourage you to read this Privacy Notice so that you can understand how this Website collects, maintains, and uses your data.  By using and browsing this Website, you consent to the data practices and terms and conditions of this Notice.  If you do not consent, you should exit this Website.

To register an account with our Website, you must provide your email address and a password to access your Zachys' Website account. By registering an account with us, you agree that you will be solely responsibility for all actions related to your account, will maintain the confidentiality of your login information for your account and will prevent unauthorized use of your account.  By registering with us you will automatically be added to our mailing list; however, you have the option to "opt-out".  If at any time you would like to be removed from our list, simply contact us at ClientServices@zachys.com and you will be removed immediately.

What information do we collect from you?

We use certain technologies and services to improve the functionality of this Website, and your browsing experience.  When you visit our Website, non-personally identifiable may be collected with “cookies”.  Cookies are text files stored on your browser or the hard drive of your computer or mobile device, or other similar technologies to keep track of traffic and users to this Website.

Collected information may include non-personal data such as your IP address, location, times you access this Website, and information about your computer/mobile device’s hardware and software.  Zachys will only collect your personally identifiable information (“PII”) if you choose to voluntarily provide us with it. PII is information that can be used on its own or with other information to identify, locate, or contact a single person, or to identify an individual in context.  For example, if you contact our office by email, you will be submitting personal information about yourself to us.  Another example of PII collected by our Website is credit card or other financial information used in e-commerce transactions, which is encrypted by a third-party security provider.  If you are still not comfortable with releasing your credit card information via our Website you may call (800) 723-0241 or fax it to (914) 723-1033 after placing your order.

Our Website collects non-personally identifiable information via Google Analytics.  This third-party service provided by Google collects the “digital footprint” of every user in order to analyze website traffic.  This analysis is done in the aggregate and cannot be traced back to any individual visitor.  You may prevent cookies from being placed on your device by adjusting your browser settings or by other means; however, this may impact your browsing experience on our Website.  For more information on the Google Analytics privacy policy and how to opt out of Google Analytics, please go to Google’s help pages and privacy policy.

We collect information entered by users such as email addresses, phone numbers, etc., as well as items in shopping carts, the website’s chat forum, purchase history, and demographic information the user chooses to provide.

We do not knowingly collect or maintain personal information on individuals under 21 years old.  The content of this Website is not intended for anyone under 21 years of age. If we learn that we have received data through our Website from an individual under 21, we will remove this information from our records.

We will not sell, rent or disclose your information collected on this Website to third parties, except as provided in this notice.  For example, we may use your information with third parties, on terms consistent with this privacy policy, to help us design services to support this Website.  We may also respond to you regarding the reason you contacted us.

 How that information is used.

When a user provides PII, we collect individual session behavior in order to personalize the user’s on-site experience, or to communicate with the user after their visit.  Individual session behavior can include timing between activities on the Website as well as navigation through the Website.  This data is managed by third-party providers.  The users’ information collected by the Website is used to contact users about the products and services on the Website, for billing purposes, and to fill orders placed by the users.

Cookies are used to improve the users’ access to the Website and identify repeat visitors to the Website.  Cookies can also enable us to track and target the interests of our users to enhance their experience on our Website.

We share aggregated demographic information with our partners and advertisers.  This aggregated demographic information is not linked to any personal information that could identify any individual person.

We will provide users’ information when necessary to comply with the law, such as disclosures of users’ information to a law enforcement agency for the users’ safety or the safety of others, or when compelled by subpoena or other legal process.

If necessary, we may also share PII in the course of a reorganization, merger, or sale.

From time to time our Website requests information via surveys or contests.  Participation in these surveys or contests is completely voluntary and does not require making a purchase.

Third Party Links

This Website may include links to other websites.  Also, you may arrive at our Website through a link on a website that is not operated by us.  We are not responsible for the operation of any third-party website or the information they collect.  We encourage you to review the privacy policies of every website you visit.

Security

Your financial information sent to us through this website is encrypted. and payments are processed by a secured third-party.  Zachys has taken the steps to ensure your security If you would prefer to provide payment information over the telephone, you may call (800) 723-0241 or fax it to (914) 723-1033 after placing your order on the website.  Please note that no orders will be considered complete until payment has been submitted.  To facilitate Zachys’ ongoing efforts to ensure the security of users’ information, Zachys reserves the right to alter the security methods utilized at any time.

Indemnification

By using our Website, you agree to indemnify, defend, and hold harmless Zachys, its employees, officers, directors, and agents from any losses, claims, costs, damages, or liabilities, including reasonable attorney’s fees, arising from your use of this Website.

Amendments to this Notice

This Privacy Policy is effective as of July 10, 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We will periodically update this notice. Please review this notice to stay informed about Zachys’ current privacy practices.  Your continued use of this Website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Copyright

This Website is copyrighted by Zachys Wine International LLC, its affiliates, and subsidiaries.  Redistribution of this Website or any of its contents by you without our express prior written permission is prohibited.  All rights are reserved.

Governing Law

This notice shall be governed by the laws of the State of New York, which shall also be the exclusive jurisdiction to adjudicate any lawsuit arising in connection with this Website. 

Contact Us

Please contact us at ClientServices@zachys.com if you have any questions about this Privacy Policy.