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How can I get an auction catalog?
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You can obtain catalogs for our upcoming auctions by downloading a free PDF from our website or by filling out the catalog request form and faxing it to 914.206.4544
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What is a parcel lot?
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A parcel is a sequence of lots carrying the same estimates and consisting of the same type, quantity, and bottle size. In this type of sale, the buyer of the first lot of a parcel of wine will have, at the discretion of the auctioneer, the option to take any or all further lots in the parcel for the same price.
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What do these estimates mean? What should I bid?
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The prices listed in the catalog are values estimated by our auction specialists based on extensive research of market value, retail value, release price, recent auction prices at Zachys as well as our competitors, and a number of other factors. We cannot predict where the hammer will fall, these are merely estimates. In deciding where to bid, we suggest that you consider how much you are willing to spend on a particular bottle, including the buyer's premium.
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Do I need to register in order to attend the auction?
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All Zachys auctions are open to the public. You only need to register in order to bid; spectators are welcome to attend. Lunch is available only for registered bidders; reservations should be made through DANIEL, which can be reached at 212.288.0033. It is perfectly fine to register on the day of the sale. However, pre-registering saves you time at the registration table.
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I am placing absentee bids in an upcoming sale. How will I know if I have any successful bids?
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Invoices are mailed to successful bidders as soon as results are confirmed after the auction. Please feel free to contact a ZWA customer service associate at (914)448-3026 or auction@zachys.com for more information. A full listing of auction results is posted on www.zachys.com after the sale.
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Do I need to know my client number when filling out my absentee bid form?
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No. If you do not know your client number or have never bid with Zachys before, you can be registered as long as you provide billing and shipping addresses, telephone numbers, and valid credit card information.
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Do I need to send in the collection and delivery form with my bids?
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No. The collection and delivery form is designed to be filled out post auction. Instructions will not be processed until ZWA has received payment in full for the sale in question.
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Do you need banking information as well as my credit card information to process my bids?
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Credit card information is sufficient for all bid requests totaling less than $20,000. Bid requests amounting to more than $20,000 require bank information as well.
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Can I pay by credit card?
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Yes. Zachys Wine Auctions will accept Visa, Mastercard and American Express. All charges are subject to acceptance by Zachys Wine Auctions and the applicable credit card company. In the event a charge is not approved, Buyers nevertheless remain liable for all amounts owed. Credit card purchases may not exceed $20,000.
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I purchased wine at your last auction. Where is it located?
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Zachys Wine Auctions has warehouse facilities in White Plains, New York and North Hollywood, California. If wine is purchased at an auction in New York, the wine will be shipped from our White Plains facility, and if purchased at an auction in Los Angeles, it will be shipped from our North Hollywood facility. Shipping rates and delivery restrictions vary from state to state – please refer to our Buying & Bidding Information for complete information on this subject. To arrange for shipping and collection, download our Collection and Delivery Form. *Buying wine at auction on either coast has never been so easy! Please note that Zachys Wine Auctions now offers a consolidated truck from East to West after New York auctions and from West to East after Los Angeles auctions. To arrange to have your purchases included on our consolidated truck, please contact Jermaine Stone at JStone@zachys.com or 914.313.2308.
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Will I automatically get my wine after the sale?
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All successful bidders must contact a customer service associate to arrange the collection and delivery of their purchase.
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When is the earliest I can have my wine delivered?
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Zachys operates on a 72 hour turn around time. However, during the first week after the sale, due to the high volume of requests for shipments, it may take longer than 72 hours for instructions to be processed. Please note that invoices of 15 lots or more may take longer to process.
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Can I ship items from one invoice to multiple addresses?
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We can ship entire lots to multiple addresses. However, it is against Zachys policy to split lots. A lot can be delivered to one place and one place only.
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Can I make changes to my shipping instructions once they have been submitted?
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Unfortunately, you cannot make changes to shipping instructions once they have been submitted. In order to meet our advertised turn around time, we begin executing shipment instructions as soon as they are received. Therefore, any changes will only complicate the process. Please be aware that sales tax is charged based on the shipping end point of the wine. Any purchases delivered to CA or NY will be subject to all applicable taxes.
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Do you ship wine overseas?
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We have no problem making arrangements to have your wine shipped overseas. We have several trusted freight forwarders that deliver wine all over the world.
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What are my shipping options?
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We offer ground, 2-day air, and next day air service through UPS, Fed-Ex, and DHL. Additionally, we also offer fully licensed temperature-controlled trucking, or you can also pick up your auction purchases at either of our locations if you so desire. *Buying wine at auction on either coast has never been so easy! Please note that Zachys Wine Auctions now offers a consolidated truck from East to West after New York auctions and from West to East after Los Angeles auctions. To arrange to have your purchases included on our consolidated truck, please contact Jermaine Stone at JStone@zachys.com or (914)313-2308.
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I just received a bill from New York Fine Wine Storage. What is this?
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New York Fine Wine Storage is our temperature controlled on-site storage facility. Auction purchases will be stored free of charge for the first 30 days after the auction from which the wine is purchased.
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I'm interested in consigning wine. What do I do?
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The first step is to contact us with your inventory. Please include vintages, bottle sizes, producer names, vineyard designations, and quantities, and either email your list to auction@zachys.com (attn: Sean Kobbe) or fax it to (914)206-4544 (attn: Sean Kobbe). One of our specialists will value the collection and contact you to discuss bringing your wine to auction.
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The labels on my bottles have deteriorated. Are they still auctionable?
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Yes! In fact, this is often a sign that the wines have been stored in properly damp conditions.
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I would like a valuation of my cellar for insurance purposes. How much will that cost?
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While we do not offer insurance valuations as one of our standard services, please call (914)448-3026 to speak with an auction specialist about your options.
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